Medical Receptionist
Company: STG International
Location: Sandpoint
Posted on: August 5, 2022
|
|
Job Description:
STGi is currently seeking a Medical Support Assistant to provide
services at our Community Based Outpatient Clinic. The general duty
of the Medical Support Assistant is to provide clerical and
administrative support for the Community Based Outpatient Clinic
(CBOC). Responsibilities would include:ESSENTIAL FUNCTIONS: Manages
the schedules and treatment of CBOC patients.Maintains electronic
logs/files in conjunction with the consult/appointment
process.Greets and checks in patients, updating records as
necessary.Coordinates patients' schedules and clinic flow.Performs
clerical and administrative functions to maintain patient
data.Schedules new and established patient appointments.Tracks and
facilitates completion of encounters and consults.Evaluates patient
information and clinic schedule lists to determine whether patient
is vested.Gathers information and collects/compiles data to meet
the needs of the service.Deals effectively with individuals who may
be ill, irritable, or otherwise hard to please.Maintains alertness
to patients requiring immediate treatment.Extends a high degree of
customer service to patients, other contractor staff,
Subcontractor(s) staff and personnel, and Veterans Affairs Medical
Center (VAMC).Conducts initial screen of patients, including
veteran eligibility and active enrollment in the VA Primary Care
Program.Verifies that required appropriate individual has completed
CBOC/VA paper work.Schedules and notifies patients of follow-up
appointments/referrals.Assists in the coordination of
supplies/equipment.Assists in maintaining the Veteran Health
Information Systems and Technology Architecture (VISTA) clinic
reminder tracking system current for each enrolled patient.Assists
the CBOC Clinic Manager in ensuring that all required reports are
completed in an accurate and complete fashion.Participates in the
ongoing Performance Improvement Program between STGi and
VAMC.Complies with all federal, state, local, Joint Commission,
Occupational Safety and Health Administration (OSHA), Veteran
Affairs, STG and subcontractor safety and operational regulations,
directives and standards.Maintains confidentiality of all
information and support patients' privacy, patients'' rights, and
safety.Performs other work-related duties as assigned.Required
SkillsMust have sufficient front office experience.Knowledge of
skills to perform all secretarial/clerical support tasks (typing,
filing).Knowledge of basic methods and procedures and complex
methods for coordinating and scheduling clinical care.Knowledge of
specialized terminology associated with the work in the facility
and in-depth knowledge of the terminology used in Primary care
practice.Ability to follow orders and works under close
supervision, while demonstrating initiative and
independence.Ability to provide educational material to patients
and/or families regarding proper e health care activities, such as
giving injections, taking blood pressures, etc.Effective verbal and
written communication skills along with proper telephone
etiquette.Knowledge of Microsoft Office Software, Electronic
Medical Records and computer maneuverability.Must have exceptional
diplomatic communication skills and experience in handling
difficult customer situations.Must be detailed oriented and have
the ability to multi-task.Required ExperienceHigh school diploma or
GED.Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS)
from AHA or MTN preferred.WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Moderate physical activity. Requires handling of average-weight
objects up to 25 pounds or standing and/or walking for more than
four (4) hours per day.Work is normally performed in a typical
interior/office work environment.Required to respond to any medical
emergency within the clinic, where a fast walk or job may be
necessary to provide assistance.STGi is a workforce solutions
company providing comprehensive healthcare delivery, Head Start and
management consulting services and human capital solutions help our
clients. Our services and solutions help our clients sustain and
enhance their operations to better accomplish their mission.STGi
offers a competitive benefits package which includes Medical,
Dental, Vision, 401k with company match and a generous PTO
policy.STGi is committed to hiring and retaining a diverse
workforce. We are proud to be an Equal Opportunity/Affirmative
Action Employer, making decisions without regard to race, color,
religion, creed, sex, sexual orientation, gender identity, marital
status, national origin, age, veteran status, disability, or any
other protected class.
Keywords: STG International, Coeur d'Alene , Medical Receptionist, Administration, Clerical , Sandpoint, Idaho
Click
here to apply!
|