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340B Manager - Sign on and Retention Bonus Available!

Company: Heritage Health
Location: Coeur D Alene
Posted on: November 19, 2021

Job Description:

We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community. Top reasons to join our team:

  • Our employees are mission - minded
  • We are passionate about providing excellent patient care
  • Community-focused
  • Committed to a fun and supportive team environment
  • We offer high-quality competitive employee benefits The 340B Program Manager will manage the day-to-day operations of the 340B program, administering the program to fully optimize savings with financial adherence to all statutory regulations and program requirements. In addition, this position will ensure the integrity and compliance of the 340B program with all policies and procedures. Requirements
    • Associates degree in business administration or related field. Bachelor's Degree preferred.
    • Three years of pharmacy operations and at least 2 years of experience with 340B required. Knowledge, Skills, and Abilities Required:
    • Experience with analysis and purchasing activities within the 340B Drug Pricing Program.
    • Fluency in accounting practices and defined mathematical competency.
    • Familiarity with pharmacy dispensing software and 340B split-billing software desirable.
    • Possess excellent negotiation skills, including the tact and diplomacy required for securing payment and discussing patient finances.
    • Current skills within health information technologies and applications.
    • Skill in establishing and maintaining effective working relationships with other employees, patients, clients, organizations and external parties across varied landscapes.
    • Experience in developing, implementing and administering workflows, processes and procedures.
    • Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments to meet practice timelines.
    • Ability to communicate effectively in writing, over the phone, and in person.
    • Proficient in the Microsoft Office suite and within the EHR, with advanced skills in Excel.
    • Service-orientation with strong attention to details in a fast-paced environment. Duties and Responsibilities:
    • Serves as Heritage Health's compliance expert on 340B Program rules, regulations, guidelines, details, policies and procedures.
    • Shares 340B Program expertise with management staff across departments to ensure ongoing compliance and program integrity.
    • Develops and maintains internal and external relationships, including with contract pharmacies, third party administrators, 340B drug wholesaler, accountant and information technology record teams.
    • Establishes consistent policies and procedures for the 340B program that ensure productivity and efficiency so that long-term management of the program does not hamper operations or create unnecessary costs.
    • Develops training/competency materials for company employees whose work impacts the 340B program.
    • Ensures that the 340B program remains continuously compliant with 340B state and federal regulations.
    • Ensures that the annual HRSA recertification is completed within the allowable timeframe
    • Responsible for managing and troubleshooting pharmacy billing issues and ensuring that adequate system checks are reviewed to prevent billing issues
    • Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
    • Performs other job-related duties as assigned. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Physical/Mental Requirements: Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Ability to solve complex practical problems
      • Positive interpersonal, communication & persuasion skills over the phone, computer & in person
      • Must be able to simultaneously manage several objectives and assign priorities
      • Deal with a wide variety of variables in situations where only limited standardization exists
      • Ability to interpret a variety of instructions furnished in written or oral form
      • Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
      • Regular and predictable attendance is an essential function
      • Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
      • Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
      • Manage complex analysis and use deductive reasoning
      • Detail orientation and ability to find anomalies within complex data sets Working Conditions: Work is normally performed in a typical interior/office work environment. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Vehicular travel between locations.


Keywords: Heritage Health, Coeur d'Alene , 340B Manager - Sign on and Retention Bonus Available!, Executive , Coeur D Alene, Idaho

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