Senior Product Manager (Business Products)
Company: STCU
Location: Liberty Lake
Posted on: June 20, 2022
Job Description:
STCU is a growing regional organization rated one of the
top-performing credit unions in the nation, and named as one of
Fortune Magazine's Great Places to Work. We look for employees who
have a strong desire to serve others, are lifelong learners
committed to working hard, with a fun-loving attitude and a desire
to make a difference in our members' lives. We love people who
share our passion for integrity, service, innovation, education,
people, and celebration.STCU offers excellent benefits:
- Paid time off-plus 11 paid holidays!
- Medical, dental, vision and life insurance
- Flexible schedules and remote-work opportunities
- Training and career development
- Success sharing plan
- 401(k) matching contributions
- Tuition reimbursementThe Senior Product Manager ensures STCU
offers competitive, profitable, and innovative products designed to
meet member needs and advance the credit union's strategic goals.
This role assists in the development of a robust product governance
program for all STCU products and services, is responsible for the
management of assigned products, and supports the team delivery of
high-quality product documentation including recommendations,
reviews, and organizational readiness. This position is responsible
for developing STCU's Business Products strategy, portfolio of
products and related programs and services in support of strategic
objectives. Responsible for the full product lifecycle of business
products and programs, including features, integrations with other
products, benefits and pricing, and value proposition to spur and
enhance profitable growth for the credit union. Additionally, this
role actively collaborates on related products and services as
assigned. Core Job Requirements/Outcomes
- Lead and manage the complete product lifecycle for assigned
products by thoroughly completing product recommendations, product
reviews as well as technical readiness, and organizational
readiness assessments, and by providing ongoing management of
assigned products including product performance, profitability,
compliance, audit management, change management, and product
communication.
- Build cooperative partnerships across STCU by delivering high
level results with minimal friction and maintaining strong working
relationships with business lines, front line, and back office
departments.
- Support merger and acquisitions activities by completing
product gapping, data mapping, product awareness training, and
other assigned activities.
- Take the lead in assigned key product management processes by
reviewing the annual fee review process, product management site
content, ongoing product and process spotlights, fact sheets
management, and audit / exam participation.Other Essential
Functions
- Vendor management tasks may be assigned with vendors and third
parties for products, services, contract review, and enhancements.
Responsible for following internal vendor management processes,
assessing operational risks, evaluating vendor contracts,
completing due diligence, and negotiating contracts within
authority. Schedules and coordinates vendor demonstrations,
communications, and upgrades, as needed.
- Compare vendor product and service offerings to highlight
capabilities, implementation/ongoing cost,
implementation/enhancement benefits, revenue and ROI estimates,
transition timeline, risk and resource estimates as assigned.
- Stay informed on trends, best practices or other strategically
valuable issues that impact consumer or commercial products and the
department.
- Actively support project management with the delivery of
product related projects. This includes the development of scope,
task delivery, issue management, adherence to timelines and
budgets, and assures organizational readiness best practices are
followed.QualificationsEducation: Bachelor's degree in Business
Management or equivalent experience in a related field
required.Certifications: Certified Business Analysis Professional
(CBAP), Project Management Professional (PMP), Product Management,
Treasury Professional credential, or industry related certification
is preferred.Job Experience: Minimum of five years' experience in
product management, digital channel management, payments systems,
or commercial deposit or digital applications. Software Skills:
Proficient knowledge of SharePoint, and Visio. Proficient knowledge
of MS Office programs including Outlook, Word, Excel and
Teams.Physical Demands: Must be able to regularly talk, hear and
operate a computer, keyboard and mouse and occasionally lift,
pull/push and carry up to 10 pounds with accommodations.Work
Conditions: Exposure to constant or intermittent sounds at a low or
moderate level consistent with an office setting. Exposure to
high-stress, fast-paced, deadline-oriented environment.Travel
Demands: Work from home or office as needed. Occasional travel
required for vendor management, industry conferences, or during
merger and acquisition activities. Additional information
- Please review our website for more information at
www.stcu.org/careers.
Keywords: STCU, Coeur d'Alene , Senior Product Manager (Business Products), Executive , Liberty Lake, Idaho
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