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Director, Parking and Transportation Services

Company: University Of Idaho
Location: Moscow
Posted on: January 26, 2023

Job Description:

Director, Parking and Transportation Services Position Title Director, Parking and Transportation Services Location Moscow Division/College Auxiliary Services Department Auxiliary Services FLSA Status Overtime Exempt Employee Category Exempt Pay Range $83,344 annually or higher depending on education and experience Type of Appointment Fiscal Year FTE 1 Full Time/Part Time Full Time Position Overview The Director of Parking and Transportation Services reports to the Assistant Vice President of Auxiliary Services and is responsible for all elements of leadership, vision and strategies for the University of Idaho's Moscow campus parking and transportation system. The position is responsible for providing leadership, expertise, and management for the administration of the Department of Parking and Transportation, including directing and monitoring daily activities for a team of up to 10-14 permanent employees and 3-5 temporary or part-time employees.

The director works as a member of the team while frequently performing tasks independently. The director is expected to exchange ideas, share information, explain policies and procedures, and review ideas, information and opinions with others in order to devise procedures and programs and/or arrive jointly at decisions, conclusions or solutions. The director is expected to set priorities and assess and respond to customer needs. Unit Overview Parking and Transportation Services' goal is to provide customer-oriented parking options and exemplary service to students, faculty, staff and visitors to the University of Idaho. The department also strives to offer sustainable, customer-oriented transportation programs and services to students, faculty and staff. Parking and Transportation Services is an auxiliary unit that covers its expense and operations through revenue generation, largely through permit sales, meter revenue, events and citations. The department's annual budget is approximately $1.5 million. Parking and Transportation Services maintains approximately 5,000 parking spaces on the Moscow campus in surface parking lots and on-street parking areas. Our Mission
As a unit within the Division of Finance and Administration and Auxiliary Services, Parking and Transportation Services ( PTS ) keeps the University of Idaho moving by facilitating a safe and efficient parking and transportation system. PTS strives for excellence in customer service and is committed to serving the U of I by providing clear and informative communications, making sound financial decisions, and engaging with stakeholders as our campus adapts to changing needs and growth.

Our Values
We believe in a work environment and programs characterized by transparency, respect, integrity, fairness and consistency. We are problem solvers who believe in collaboration, teamwork and personal commitment with focus on cost-effectiveness and fiscal responsibility, as we are financial stewards for our customers. We have respect and appreciation for the entire campus community and are dedicated to providing friendly, courteous, knowledgeable and specific customer service. Funding A visa sponsorship is available for the position listed in this vacancy. Internal Posting? Position Responsibilities Key Accountability Setting direction and leading day to day management of Parking and Transportation Services department activities by: Job Duties

  • Working with a high degree of professionalism and nurturing the same among staff;
  • Supervising an outstanding team of parking and transportation professionals that are committed to excellent customer service and the delivery of high-quality programs/services;
  • Managing a campus-wide parking permit and enforcement systems and teams;
  • Ensuring proper maintenance of parking equipment, facilities, and signage, and overseeing event parking management and planning;
  • Managing all university parking map development and department communications to the campus community including multiple channels;
  • Working with vendors and local transportation providers that provide programs supporting university transportation needs, and promote available services;
  • Developing and implementing an annual parking and transportation budget;
  • Determining appropriate fee structures required to sustain the integrity of parking operations and build reserves for future campus parking and transportation needs;
  • Implementing current equipment, tools, programs, policies, practices and systems to ensure effective, efficient, principled and customer service-oriented operations;
  • Managing the university access shuttle program ensuring quality transportation services to mobility-impaired constituents. Key Accountability Providing leadership, communications and problem solving by: Job Duties
    • Working with campus stakeholders and others to develop and update department strategic plan that takes into account best practices and innovative programs for parking management and active transportation and transit-oriented transportation to, from and within the campus;
    • Recommending changes and improvements for the university parking, transportation, and vehicle operations consistent with university policy, the campus planning process, and in collaboration with campus partners and other stakeholders;
    • Ensuring that programs and services are actively communicated to campus constituents and visitors and that the department provides principled and excellent customer services;
    • Ensuring that all programs and services are appropriately marketed for maximum access by campus constituents and visitors;
    • Professionally representing the university on several internal and external working groups;
    • Maintaining professional relationships with university faculty, staff, and student leadership organizations, Washington State University colleagues, city staff, and local transit providers to ensure coordination of effort and identification of opportunities for shared services;
    • Engaging routinely with members of the campus community - students and employees, visitors to the university, parents of students, city and regional community partners in the parking and transportation field, and colleagues in campus units such as the police, ASUI , Athletics, Facilities, and Budget and Planning;
    • Participating in relevant professional associations to remain current on knowledge and skills;
    • Composing well written professional communications to the campus community in general, in response to upset customers, and in the delivery of difficult messages. Key Accountability Leading alternative transportation and capital project planning by: Job Duties
      • Researching, implementing and managing programs and services aimed at facilitating the use of alternative modes of transportation and work habit modifications to minimize the need for on-campus vehicular parking;
      • Promoting a multi-modal approach to commuter services and works to ensure availability of appropriate options;
      • Administering all on-campus transportation programs to include related equipment and personnel and/or vendor contracts;
      • Supportings campus planning initiatives and sustainability goals with parking and transportation demand analysis and projections, placing an emphasis on traffic demand management and development of alternative transportation options including seeking grant opportunities for federal, state, and local transportation grants;
      • Collaborating with campus planners and decision makers in developing and implementing a university parking and transportation system plan;
      • Maintaining department deferred maintenance plan and prioritizes capital project plans accordingly. Key Accountability Ensuring safety of the department by: Job Duties
        • Ensuring compliance with all safety policies, procedures, and work practices established by the University;
        • Avoiding any activity that creates or constitutes a serious hazard to themselves or others while working for the university;
        • Immediately bringing any concern to his/her supervisor, or others designated by departmental/divisional procedures, if any employee believes that performing an assigned work task or activity may pose a serious risk to life or health;
        • Ensuring that employees reporting to them are adequately trained, equipped, monitored, evaluated, and guided as appropriate to comply with established safety policies, standards, and procedures;
        • Developing, approving, and/or implementing safety procedures and programs as needed, and annual performance evaluations will reflect performance in promoting safe work practices. Key Accountability Contributing to the success of the University of Idaho by: Job Duties
          • Serving on university committees;
          • Serving on local or state transportation boards and committees;
          • Maintaining professional and technical knowledge by attending educational workshops and reading various professional publications;
          • Performing duties as assigned by AVP and VP. Position Qualifications Required Experience
            • Experience in Parking and Transportation or related field.
            • Two years' experience in business operations management. Required Education
              • Bachelor's Degree in Finance, Business Administration or related field; four additional years of business operations experience (6 total) may substitute for bachelor's degree. Required Licensures, Certifications or other
                • Must possess a valid motor vehicle operator's license and be able to meet policy requirements for driving University vehicles.
                • Ability to be on-call for emergencies and/or campus events during non-business hours, weekends, and holidays. Additional Preferred
                  • Experience working with an enterprise resource planning ( ERP ) system for parking (e.g., AIMS , T2 Systems).
                  • Excellent oral and written communication skills and sensitivity to effectively interact with a highly diverse campus community.
                  • Leadership abilities as evidenced by the successful implementation of programs and processes, the development and maintenance of collaborative relationships, and strong employee supervision and development skills; Demonstrated:
                    • Skills in budget development and management, and administering complex public business practices.
                    • Ability to develop, recommend and implement short and long-range strategic plans.
                    • Analytical, problem solving and data-driven process evaluation skills.
                    • Ability to consistently demonstrate a high degree of personal integrity and emotional maturity.

                      Physical Requirements Working Conditions Degree Requirement Posting Information Posting Date 10/21/2022 Closing Date Open Until Filled Yes Special Instructions to Applicants Review of applications will begin on November 18, 2022. Priority consideration will be given to applications received by that date.

                      In your letter of qualification , using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align. The information provided in your letter of qualification will be used to determine eligibility for an interview and demonstrate your communications skills. Applicants who are selected as final possible candidates must be able to pass a criminal background check. EEO Statement The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs. Required Documents
                    • Resume/CV
                    • List of References
                    • Letter of Qualification Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*).
                      • * How did you hear about this employment opportunity?
                        • Academic Keys
                        • Association of Public and Land Grant Universities (APLU)
                        • Chronicle of Higher Education
                        • Craig's List
                        • Department of Labor/Job Service including Job Central or Idaho Works
                        • Facebook
                        • Higher Education Recruitment Consortium (HERC)
                        • LinkedIn
                        • National Association of State Universities and Land-Grant Colleges (website)
                        • Newspaper
                        • Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
                        • Veterans in Higher Ed
                        • Diverse: Issues in Higher Education
                        • Inside Higher Ed
                        • HireEd/Academic Impressions
                        • Word of Mouth
                        • Other Advertising Venue
                        • University of Idaho Website
                        • University of Idaho Daily Register
                        • University of Idaho Employee
                        • Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.(Open Ended Question)

Keywords: University Of Idaho, Coeur d'Alene , Director, Parking and Transportation Services, Executive , Moscow, Idaho

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