General Manager
Company: Wingers
Location: Moscow
Posted on: March 10, 2023
Job Description:
JOB TITLE: Winger's Restaurant General Manager
DEPT. / SUPERVISOR: Director of Corporate Operations
POSITIONS SUPERVISED:
Kitchen Manager, Shift Supervisor(s) and Restaurant Team
Member(s)
QUALIFICATIONS:
- High School, College or University Degree Preferred
- 2-4 years supervisory experience in either a food service or
retail environment, including Profit & Loss responsibility. 1 year
as a Winger's KM preferable.
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Good oral/written communication skills
- Strong analytical/decision-making skills, and basic personal
computer literacy
- A great Attitude and Smile, and a Passion for Great Food. CORE
RESPONSIBILITIES:
- Total operational and financial responsibility for an
individual unit
- Manage a restaurant within the policies and guidelines of the
company to ensure customer satisfaction and profit
maximization
- Directly perform hands-on work on an ongoing basis to train
employees, respond to customer service needs, or otherwise role
model appropriate behaviors in the restaurant. Continual Training,
Mentoring, and Coaching to build your team
- Make Money: Control Profit & Loss (i.e., plan attainment) by
following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate
actions
- Managers provide overall leadership; recognize and motivate
members of the team; coach and train the team for operational
excellence
- GM's are expected to work 50-55 hours per week including peak
period Evenings & Weekends
- Control day-to-day operations by scheduling labor, ordering
food and supplies, and developing the restaurant team
- Ensures QA standards.
- QA report is maintained,
- Violations are corrected immediately,
- Proper behavior trained
- Recruit, interview, and hire team members; conduct performance
appraisals, take discipline action, motivate and train
- Ensure maintenance of equipment, facility, and grounds through
the use of a Preventative Maintenance Plan based on Company
Standards
- Ensure food quality and 100% customer satisfaction
- Ensure complete and timely execution of corporate & local
marketing programs
- Ensure a safe working and customer experience environment by
facilitating safe work behaviors of the team
WINGERS knows that you need a comfortable and dependable local spot
to watch a sports game, eat some delicious American food, and drink
a cold beer. We've perfected the art of giving you the comfort of a
classic diner with the energy of your local bar.
WINGERS is a family owned and operated company, based in Utah, that
strives to spread the ideals of integrity and consistency in an
effort to Create Amazing Experiences. These ideals begin with our
incredible teams of servers, cooks, hosts, and managers. WINGERS
has a personal investment in each employee and encourages
mentorship, leadership, and upward growth within the
organization.
Franchise locations are independently owned and operated. Your
application will go directly to the franchisee, and all hiring
decisions will be made by the management of this franchisee. All
inquiries about employment at this franchisee should be made
directly to the franchisee, and not to Winger Bros Management.
Keywords: Wingers, Coeur d'Alene , General Manager, Executive , Moscow, Idaho
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