Assistant Manager
Company: Sonic
Location: Post Falls
Posted on: March 12, 2023
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Job Description:
Position: Assistant Manager
Immediate Supervisor: General Manager
Status: Nonexempt
Position Summary: Lead and develop people to execute outstanding
product quality and customer service, build sales, and control
costs for each shift. The Assistant Manager must follow standard
operating policies and procedures.
Essential Job Duties:
Train, manage, direct, coach, lead, and assign drive-in employees
during shift
Lead and manage drive-in operations during shift to provide an
optimal guest experience
Manage staffing levels during shift
Perform opening and/or closing duties
Handle and properly escalate guest issues/concerns during shift
Handle and properly escalate employee issues/concerns
Monitor and manage the drive-in's food, labor, paper, and inventory
during shift to maximize cost-control, operational efficiency,
quality standards, and customer service
Assist with preparation and maintenance of drive-in records
Comply with and enforce all company policies, procedures, and
operational standards
Ensure compliance with all applicable federal, state, and local
laws
Perform all station duties (fountain & frozen, dresser, front
swamp, back swamp, grill, switchboard, expeditor, food prep, and
drive-thru (if applicable)) as necessary during shift to meet
operational standards
Perform regular cleaning and sanitation duties - including trash
disposal, mopping, sweeping, washing dishes and food preparation
tools, wiping counters, sanitizing food preparation areas, cleaning
equipment, and emptying used grease - pursuant to operational
standards
Regular attendance
ADDITIONAL DUTIES:
Move and stock food product weighing up to 50 pounds
Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular
hours; nights; weekends; and holidays
Qualifications and Job Requirements:
Experience
At least 2 years of restaurant management experience or one year of
retail management experience preferred
Experience running a restaurant shift without supervision
Knowledge/Skills
General restaurant or retail knowledge
Knowledge of federal, state, and local health and safety laws and
regulations
Basic computer, math, and reading skills
Effective verbal and written communication skills
Problem-solving, multi-tasking, decision-making, leadership,
time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving,
stooping, stretching, and lifting in a restaurant environment;
frequent exposure to heat and hot liquid shortening while cooking;
frequent exposure to freezer when stocking food items; occasional
exposure to extreme temperatures based on variable weather
conditions
Keywords: Sonic, Coeur d'Alene , Assistant Manager, Executive , Post Falls, Idaho
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