Shift Manager
Company: Taco Bell
Location: Liberty Lake
Posted on: May 17, 2023
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Job Description:
Purpose:
To ensure 100% Customer Satisfaction by improving customer service
and overall
restaurant performance and by focusing attention on the 3 C's:
Customers, Coaching,
and Controllable. As a leader in the restaurant we expect Shift
Leaders to train and
direct staff and maintain professionalism at all times.
Benefits:
Medical Insurance upon meeting minimum requirements
In-store contests and incentives
Washington State Paid Family Medical Leave
Washington State Paid Sick Leave
Responsibilities:
check register balances, and making bank transactions.
receiving orders from vendors, and reporting/operating control (STI
'open' and
'close').
supervising "front of house" or "back of house" production/service
activities.
activities.
periods, and effectively assigning crew members to tasks.
and accurate and that the restaurant is clean and that product is
of a high
quality.
training) and motivating and coaching personnel (provide ongoing
direction and
feedback).
periodic meetings with Market Managers, Area Coaches and Above
Restaurant
Leaders.
decisions. Also provides input on Team Members performance
appraisals,
discipline actions, developmental needs, and motivational
techniques.
Subordinate Organization:
Supervise the activities of Team Members.
Requirements:
Prior Experience:
Experience in Quick Service Restaurants or cafeteria or a [proven
track record of
success in the quick-service industry. Supervisory experience
preferred.
Skill Requirements:
Effective oral and written communication skills. The ability to
provide customer service
and satisfy customer needs and complaints. The ability to carry out
duties assigned by
Restaurant General Manager, and work under limited supervision.
Operation of Equipment:
Incumbent must have knowledge and may operate all the restaurant
equipment. This
includes the register, steamers, cash registers, etc.
Essential Job Functions:
a. Assigns daily tasks or duties to each staff person. Tasks vary
with day or evening shift.
Communicates duties or tasks assigned to all staff.
a. Opens restaurant. Turns on all lights, turns on ovens, fryers,
by use of switches,
visual gauges, and controls.
b. Checks out various machines and equipment to be used during the
shift to make
certain all are in working order, audible alarms on equipment such
as fryers.
Observes gauges for proper function of equipment.
c. Sets up cash drawers, counts and audits safe monies.
a. Reviews stock items by checking food and supplies levels. Views
stock items and
learns the procedures for amounts of food, paper, and cooking
supplies needed.
crew members regarding proper storage of products.
on shift.
a. Clean parking lot/landscape.
b. All lighting checked for proper working condition.
c. Dining area: cleaning of windows, floors, tables, chairs, walls
and baseboards.
d. Restrooms clean and in proper working order.
e. Production/storage areas are clean and free of health and safety
violations. Equipment
clean, working properly.
f. Restaurant free of insects and rodents. Communicates to other
crew members and
RGM regarding malfunctions of any areas described above.
cashiering.
and friendly fashion/manner. Upholds all company policies and
practices.
a. Can count all cash and calculate register totals.
b. Inputs into computer all shift change required information.
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell
started serving tacos at the first location in 1962 in Downey,
California. Since then, we've grown to be a culture-centric,
lifestyle brand that provides craveable, affordable
Mexican-inspired food with bold flavors. Not only do we provide
breakthrough value, we offer quality ingredients and are the first
QSR restaurant to offer American Vegetarian Association
(AVA)-certified menu items.
Keywords: Taco Bell, Coeur d'Alene , Shift Manager, Executive , Liberty Lake, Idaho
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