Director of Account Management

Company: Cambia Health Solutions, Inc
Location: Coeur D Alene
Posted on: May 22, 2023

Job Description:

Director of Account Management - IdahoPrimary Job PurposeThe Director Account Management is responsible for renewals across a wide geography. This role leads the sales force and supports staff in the effective retention of existing enrollment in a manner that contributes to the objectives and profitability goals of the division. The position establishes and maintains effective group and broker relationships within the community.General Functions and Outcomes

• Responsible for meeting and/or surpassing all accountable retention goals for the marketplace.
• Collaborates with various internal groups to drive success in the marketplace.
• Analyzes industry, technical, economic and other relevant data to increase market share and competitive standing.
• Prepares recommendations for presentation to VP and other senior management.
• Develops and manages price, sales and expense budgets and forecasts.
• Analyzes and develops recommendations to address variances.
• Demonstrates a consistent focus on achieving or surpassing results against an internal or external standard of excellence.
• Shows a passion for continuous improvement.
• Demonstrates personal motivation, energy, creativity and adaptability while pursuing goals.
• Oversees the recruitment, development and retention of talent across the marketplace.
• Supports developmental activities and ensures succession plans are in place for key positions.
• Prepares and manages budget to meet department objectives and goals while staying in compliance with the Company budgeting practices, procedures and objectives.
• Values and supports talent in the organization.
• Ensures that employees understand and fulfill their job responsibilities and roles.
• Recognizes and rewards success.
• Provides constructive feedback and coaching.
• Seeks out and supports opportunities for employee development.
• Deals with key brokers/agents and group situations that involve products or complicated issues.
• Coordinates such activities with other functional personnel as appropriate.
• Keeps current on new developments in the marketplace to identify problems, trends and solutions and takes the appropriate steps to ensure that information critical to the success of the Company is utilized.
• Actively participates in industry groups and other community activities that assist the Company in developing a favorable image in the community.Minimum Requirements
  • Proven ability in developing and implementing sales and marketing strategic plans including customer segmentation, sales process design, sales role definition, coverage models, sales organization design, goals setting, performance management and sales incentive programs.
  • Proven competency in managing highly complex and difficult negotiations with external customers and internal stakeholders.
  • Demonstrated ability in developing and delivering clear and concise presentations and workshops for producers and groups.
  • Proven ability in developing processes to organize departmental activities to ensure high quality results through efficient use of resources.
  • Demonstrated ability in communicating strategic direction in a manner that all levels of staff understand their role.
  • Ability to anticipate potential barriers to achieving objectives and implements plans to overcome.
  • Ability to analyze costs and benefits of various solutions which support business strategies and objectives.
  • Excellent verbal and written communication skills, strong listening and reasoning skills, ability to work in a team environment and ability to communicate sensitive and/or confidential information to supervisors, co-workers, customers and other external audiences.Normally to be proficient in the competencies listed aboveThe Director Account Management would have a Bachelor's Degree in Business Administration, 7 years of experience in individual health sales and 3-5 years of experience in a supervisory role or an equivalent combination of education and experience.Required Licenses, Certifications, Registration, Etc.Must be currently licensed, or must become licensed within 60 days of hire, to sell insurance (health, life and/or disability) in the state or states where business is conducted.FTEs Supervised5 - 15

Keywords: Cambia Health Solutions, Inc, Coeur d'Alene , Director of Account Management, Executive , Coeur D Alene, Idaho