RN / Care Coordinator Job in Liberty Lake, Washington / Hospital
Company: Kindred at Home
Location: Liberty Lake
Posted on: April 10, 2021
I believe that the care we give can make every moment count.
Compassionate care, uncompromising service and clinical excellence
thats how our Hospice improves quality of life in the final stages
of life. By delivering palliative care by hospice professionals,
our patients can spend their remaining days in comfort and peace.
Kindred at Home, a division of Kindred Healthcare Inc., is the
nations leading provider of comprehensive home health, hospice, and
non-medical home care services.
Kindred at Home, and its affiliates, including Gentiva, delivers
compassionate, high-quality care to patients and clients in their
homes or places of residence, including non-medical personal
assistance, skilled nursing and rehabilitation and hospice and
palliative care. Our caregivers focus on each unique patient to
deliver the appropriate care and emotional support to our patients
and their families.
We believe that every moment matters. We believe in compassionate
care. Most of all, we believe in dignity and respect for each
patient we serve.
I believe my work is my calling.
As a Palliative Care Coordinator, you will:
Process referrals by obtaining sufficient admission and insurance
information in order to ensure appropriate and timely admissions of
Ensure maximum reimbursement through initial payer source,
benefits, and eligibility verification, authorizing processes.
Complete required payer source verification forms.
Submit all information from site to Financial Services Unit (FSU)
required for timely billing and collection of charges. Work with
FSU staff on timely responses to all billing denials, requests for
additional information, and post-payment audits of submitted
Provide accurate insurance and admission information to clinical
staff in order to ensure appropriate disclosure of rights and
responsibilities, financial liabilities and benefit plan details to
patients and their families.
Establish and maintain professional and productive relationships
with all referral sources, including physicians, hospital
personnel, including discharge planners and/or case managers,
nursing home staff, assisted living, home health and other
appropriate referral sources.
Maintain standard of high quality customer service, and show
respect to all constituents, both internal and external.
Prepare marketing reports and statistical analysis regarding
referrals and productivity of the department and distribute
Implement marketing and promotional initiatives as directed by
Assist with developing yearly marketing plan for the
Coordinate and assist in providing educational in-services to
accounts on a regular basis. Be a resource for customers and the
community as a whole regarding Palliative Care.
Identify opportunities for additional or improved services to
address unmet customer needs through family and physician
Participate in department meetings, briefings, in-services,
committees and other related activities as needed and maintain
minutes of the meetings.
Convey to the team information regarding referral sources and how
they want to be communicated with.
Assist staff with credentialing processes and maintain a
credentialing log for all insurance providers.
Manage all daily clinical records functions including establishing
and implementing clinical records policies. Ensure clinical record
systems are maintained in compliance with state and federal
regulations and company policies.
Perform data entry of pertinent information related to patients
admissions and discharges.
Coordinate Quality Assurance and Performance Improvement activities
for Palliative Care program.
Assist Office Manager in the maintenance of personnel files for
Palliative Care team members.
Maintain accurate and up to date departmental policies/procedure
and regulatory records and manuals.
High school graduate or equivalent experience.
Associates degree in accounting or equivalent insurance or
bookkeeping experience preferred.
At least two years experience in a healthcare office setting,
preferably with provider billing and scheduling experience,
including accounts receivable/billing experience in Part B services
to Medicare/Medicaid and/or commercial insurance.
Must be able to work in an interdisciplinary setting and the
ability to maintain business and clinical files in a systematic and
Must have strong communication, organization, negotiation and
public relation skills and be proficient with the PC including the
MS suite of products.
Keywords: Kindred at Home, Coeur d'Alene , RN / Care Coordinator Job in Liberty Lake, Washington / Hospital, Healthcare , Liberty Lake, Idaho
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