Customer Service Representative

Company: Frontline Call Center
Location: Lapwai
Posted on: January 12, 2022

Job Description:

Frontline Call Center is now seeking qualified applicants to workfrom home!Desired Skills:- Excellent verbal/written communication skills- Ability to empathize with customers and calm them down. - Exceptionalattention to detail and ability to multitask.- Prior call center experience in a high call volume environment preferred.- Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment.Job Requirements:-A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc.-A high quality USB headset for training and live calls-A strong, reliable and hardwired internet connection. --- Minimum speeds of 20 mbps download, 5 mbps upload and LESS than 50 ms ping time is required! -A computer equipped with a fast processor and sufficient hard drive size, and TWO monitors.-Previous call center experience strongly preferred.We have Openings for our Dedicated Support Team* This position will be starting as a long-term Temporary assignment, with the possibility of becoming permanent. * Must be available to Train weekdays.* Must have open availability to work any shift as is necessary for the Company.* Attendance is vital! Please do not apply if you are not serious about employment.* This position entails handling inbound calls for a dedicated client. The following shift is available:Full time weekdays and weekends, hours vary. Pay rate - $11.50 - $12.00 an hr.TRAINING- Takes place during the daytime hours of Mon-Fri, for about one week, and then the regular/full-time shift will begin.**Frontline is currently only hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, WA and VA**Job Type: Full-timeExperience:Call Center: 2 years (Preferred)

Keywords: Frontline Call Center, Coeur d'Alene , Customer Service Representative, Hospitality & Tourism , Lapwai, Idaho