Cashier/Customer Service

Company: Albertsons
Location: Coeur D Alene
Posted on: November 21, 2022

Job Description:

OB DESCRIPTION: As the primary contact for Safeway customers, the Cashier-Checker provides friendly, courteous, and helpful service. Primarily responsible for operating computerized cash register to itemize and total customer's purchases. This is done by passing items in front of an electronic UPC code scanner, or inputting UPC information into a keyboard. Reviews price sheets to note price changes in sale items. Records prices and departments, subtotals taxable items, and totals purchases on cash register. Collects cash, check, or electronic payments from customer and makes change for transactions. Places purchased items in bags. May weigh items, redeem food stamps, WIC checks, promotional coupons, cash checks, check ID for liquor and cigarettes, sell stamps. May return merchandise found defective or unwanted by the customer to the appropriate location. May trouble shoot card reader or scanner errors. May replace paper in printers. May deal with customer complaints or price disputes. May answer telephone or make or answer intercom pages. JOB DUTIES: Safeway Cashier-Checker employees are generally responsible for completing the following job duties: 1. Provide customer service as currently defined by the employer within the scope of the position and within company policy.2. Handle groceries of varying weights.3. Operate electronically scanning cash register to total customers' final bill.4. Responsible for ringing up all merchandise including product on bottom of grocery cart. Receive payment for customer purchase.5. Bag groceries in plastic, canvas or paper bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.6. Maintain a clean and safe work area. Includes check stand area (belt and glass), and facing and straightening up end display areas near check stand.7. Replace stock in displays surrounding the checkout area as needed.8. Other duties as assigned. JOB RELATED QUALIFICATIONS: 1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. 2. Ability to interact with customers and co-workers.3. Ability to understand and follow directions.4. Ability to use the cash register and use math skills to calculate prices. Ability to handle all forms of tender. 5. Knowledge of products, product pricing and store layout.6. Successful completion of company Cashier-Checker training Course. SUPERVISORY RESPONSIBILITIES: Limited. May oversee Courtesy Clerks follow through. PERMITS/LICENSES: Varies depending on store location and state/county requirements. WORK ENVIRONMENT: %Inside: 100%. %Outside: Rare. Temperature Extremes: N/A Chemicals: Seldom (mild detergents/glass cleaner)Safeway, Inc. Seattle Division SAFEWAY, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Page 2 of 2Revision: 2002Human Resources Job Title: Cashier-Checker MACHINES, TOOLS, AND EQUIPMENT: cash register, scanner, price code flip chart, produce scale, hand truck, box cutter, pens and pencils, grocery cart, six-wheeled cart, paper and plastic bags, credit card scanner, numeric key board, spray bottle, rags, telephone/intercom PHYSICAL DEMANDS: Constant (over 70% of the time)Frequent (30-70%)Occasional (10-30%)Seldom (1-10%)Lifting: Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Occasional to seldom lifting of 21lbs-50lbs.Carrying: Occasionally carries 1-35 lbs. to return grocery items to shelves, or when doing carry out. May use grocery cart for heavier items. Pushing / Pulling: Constantly pushes/pulls 1-20 lbs. Occasionally pushes/pulls 21-35 lbs. May push a loaded grocery cart or return an empty cart within store or outside in parking lot. Reaching: Continuous below shoulder level reaching when bagging groceries, reaching for cart to load groceries, or to manipulate large item located on bottom of cart, and when returning items to shelves. Standing: Constant standing while on job. Sitting allowed on breaks. Walking: Frequent walking when checking a product price; returning an item to the shelf; taking groceries to customer's car, moving about within the work area; and returning carts to the holding area Climb/Balance: Seldom. May use step stool or ladder. Trunk Functions: Frequent neck rotation and bending of head. Occasional bending, stooping, twisting, crouching, and squatting. Seldom kneeling. Upper Extremity: Constant handling/grasping to pull product across scanner, make change, etc. Constant fine finger manipulation to handle smaller items and count bills. Constant repetitive motion when scanning Vision: Use of peripheral vision and depth perception to move around crowded store area and push carts in aisles containing customers. Use of near vision to verify operation of scanner, read displays, read price sheets, read UPC codes, and count change. Hearing: To converse with customers, provide service, perceive questions and conduct business. To answer pages and receive instructions from other employees. Speech: To converse with customers, answer questions and conduct business. To page other employees over intercom and give instructions. Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirementsJob Types: Full-time, Part-timePay: From $14.00 per hourBenefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insuranceShift: Day shift Evening shift Morning shiftWeekly day range: Monday to Friday Weekend availabilityWork Location: One location

Keywords: Albertsons, Coeur d'Alene , Cashier/Customer Service, Hospitality & Tourism , Coeur D Alene, Idaho