Assistant Store Manager at NAPA Auto Parts

Company: NAPA AUTO PARTS
Location: Sandpoint
Posted on: January 21, 2023

Job Description:

Assistant Store Manager Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:Primary Responsibilities:

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure positive experience both in the store and on the phoneRequired skills include:
  • High school diploma or equivalent. Technical or trade school courses or degree completion.
  • Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
  • Passion for delivering customer care and building long term relationships
  • Thrive off of working in a very fast-paced and complex environment.
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60lbs in some situation
  • And if you have this, even better:
    • Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
    • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
    • Entirely customer-centric (external/internal)
    • ASE Certifications
    • NAPA Know How Why NAPA may be the right place for you:
      • Outstanding health benefits and 401K
      • Stable company. Fortune 200 with a family feel
      • Company Culture that works hard yet takes care of employees
      • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team JB.0.00.LN

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