Encompass Administrator

Company: STCU
Location: Liberty Lake
Posted on: February 21, 2021

Job Description:

**This position works in Liberty Lake, Washington. We will consider a remote opportunity for a candidate who currently lives in the Tri-Cities, Washington or Oregon area. Relocation assistance to the greater Spokane area is available.The Encompass Administrator--assumes the responsibilities of lead system administrator and as the credit union's lead subject matter expert for the Encompass platform.--This requires providing best practice recommendations, identifying areas for enhancement and opportunity, hands-on development and maintenance, escalated issue/ticket support and the general day to day upkeep, troubleshooting, and support of the Encompass platform for its users.QualificationsKnowledge, Skills and Abilities* Bachelor's degree required.--Equivalent combination of education and work experience may be considered in lieu of degree. * Minimum of five years' experience in mortgage banking industry, preferably in a credit union environment. * Minimum of two years' experience as an LOS administrator with Encompass 360 Bankers Edition or equivalent mortgage banking LOS.* This position works in Liberty Lake, Washington. We will consider a remote opportunity for a candidate who currently lives in the Tri-Cities, Washington area. Relocation assistance to the greater Spokane area is available.* Robust understanding of loan processes from point of sale through servicing and secondary.* Advanced knowledge of real estate lending regulations and compliance standards. * Encompass Administrator Certification preferred or must be obtained within 18 months of employment. * Proficient knowledge of Microsoft Office products, including Word, Excel, PowerPoint, SharePoint, Visio, etc.* Proficient with Microsoft Visual Basic/VB.Net syntax.* Advanced MS Excel functions like formulas, pivot tables, and macros.* Functional understanding SQL, XML, and SOAP preferred* Experience with Encompass SDK and Encompass Developer Connect preferred.* Proven ability to meet deadlines, deliver high quality results, and demonstrate accountability and ownership of work and actions.* Highly detailed and organized.--Successfully engage in multiple initiatives simultaneously with the ability to adapt to changes and prioritize and manage competing demands.* Robust analytical and problem solving skills to critically evaluate user requests from the underlying true needs and distinguish solution ideas from requirements.* Excellent written and verbal communication skills.* Strong interpersonal skills required, including maintaining positive relationships with system stakeholders.* Experience working with and drafting requirements for application developers.* Strong work ethic required, including the ability to complete duties on time, consistently arrive at work on time as scheduled, and ability to work flexible hours and overtime as needed.

Keywords: STCU, Coeur d'Alene , Encompass Administrator, Other , Liberty Lake, Idaho