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Small Business Banking Relationship Manager

Company: The Washington Trust Bank
Location: Moscow
Posted on: June 6, 2021

Job Description:

"Washington Trust Bank is a place where laughing and enjoying work are part of our DNA. Working hard to make sure we take care of the customer and the bank. The culture is about doing the right thing! It makes it easy to come to work every day and give 100%." - Dominic DeCaro, Small Business Banking Sales Team Leader

Office Location: Pullman, Moscow, or Lewiston Branch

Washington Trust Bank is looking for a dynamic candidate to join our Small Business Banking team. Our Relationship Manager position offers an opportunity to develop and maintain client relationships, becoming a trusted business partner to our Quad Cities market. Our team is experienced, equipped and empowered to provide the highest level of customer service. If this is what next steps in your career look like - we want to hear from you!

  • The drive and proven ability to source and generate external business
  • You value your personal achievements and working with a team toward success
  • You value building strong relationships
  • You have ambition to excel in your career
  • You take pleasure in working with a company that values the highest level of integrity and ethics

We are looking for someone who has the drive to:

  • Establish meaningful relationships with customers
  • Use trust and respect in an effort to deepen these relationships
  • Maintain personal accountability in relation to the team's and branch's goals
  • Collaborate with managers and team members for the bank's sales strategy
  • Participate in community events

The job:

  • Proactively investigating opportunities
  • Taking applications and booking loans
  • Knowledgeable in business and financial acumen
  • Taking a leadership role in community activities
  • Being fully equipped to speak to WTB's products and services

You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your branch, you will have the support of the rest of WTB, the Pacific Northwest's largest privately held bank.


  • Bachelor's Degree in Finance, Accounting, Business or related field or equivalent experience
  • General banking knowledge and/or Small Business lending acquired through experience in the Small Business transactions, processing control procedures, general ledger and accounting principles and familiar with traditional bank policies.
  • Work experience in fiduciary relationship management, including experience in Small Business Lending
  • Knowledge of Small Business policies and structure, product knowledge and financial analysis.
  • Working knowledge of Bank products and services.
  • Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc).
  • Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients
  • Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results and developing working relationships with potential and current clients
  • High degree of PC based technical skills, including proficiency with the Micr

Keywords: The Washington Trust Bank, Coeur d'Alene , Small Business Banking Relationship Manager, Other , Moscow, Idaho

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