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Park Technician & Entrance Station Technician

Company: State of Montana
Location: Kalispell
Posted on: June 8, 2021

Job Description:

/THEOUTSIDEIS IN US ALL./ Please submit a State of Montana Employment Application to be considered for this position. Documents not requested in this vacancy announcement will not be considered in the recruitment process. This position will remain open until filled. You must apply through the State of Montana Career site.Special Information:Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary EmployeeBeneficiaryAssociation). A successful applicant will be subject to a background investigation. Women and minorities are under-represented in this job category and are encouraged to apply. Flathead Lake State Park consists of six unique park units located around Flathead Lake, the largest freshwater lake west of the Mississippi. The park units on the east side are Wayfarers, Yellow Bay and Finley Point and the west side units are West Shore, Big Arm and Wild Horse Island. In addition to boating, swimming and fishing, each park unit offers unique experiences including camping, rental picnic shelters, group camping, hiking, sightseeing, picnicking, and wildlife viewing opportunities. Logan State Park is located on Middle Thompson Lake halfway between Kalispell and Libby in the middle of the Thompson Chain of Lakes Recreation Area. Camping, boating, swimming, fishing, and picnicking are just a few of the unique experiences found at Logan State Park. This park offers a more developed camping experience than the surrounding recreation area. Positions are open at Logan State Park (1) and the Big Arm (3), Finley Point (1), Wayfarers (3), West Shore (1) and Yellow Bay/Wayfarers (1) Units of Flathead Lake State Park. There are two types of positions open: Park Technician and Entrance Station Technician. Entrance Station Technician positions are only available at Big Arm (one full-time position) and Wayfarers (two part-time positions). The remainder of the positions are Park Technician positions.Park Technician:Positions are available at Logan State Park (1) and the Big Arm (2), Finley Point (1), West Shore (1), Wayfarers (1), and Yellow Bay/Wayfarers (1) Units of Flathead Lake State Park. Positions begin mid-May and end mid-September. Park Technician positions work 30 hours one week and 40 hours the next week, totaling 70 hours per pay period. There are two work shifts in each park unit: one is Sunday thru Tuesday and every other Saturday, and the second shift is Wednesday thru Friday and every other Saturday. Daily shifts are typically 10 hours per day; 8:00 AM to 6:30 PM, with a 30-minute lunch break. Physical labor is required for the Park Technician position. Must be able to lift 50 lbs and perform moderate physical activity for extended periods and strenuous activity for short periods. The majority of work is performed in an outside park environment, possibly in adverse weather conditions. The position may require some travel outside the park property primarily for training purposes. The incumbent will be required to work weekends and holidays. This position requires an effective working knowledge of a wide variety of skills, including facility and janitorial maintenance, grounds maintenance, grounds equipment operation and light maintenance, good customer service skills, problem solving, accounting, computer operation using specialized reservation program software and email, first aid / CPR / AED.CPR/AED and First Aid by date of employment is highly preferred. Must be able to follow written and verbal instructions. Must organize tasks efficiently, establish positive working relationships with co-workers and management, work well with the public, and be able to communicate effectively. Must have the ability to understand and effectively explain Park, Parks Division, and Department policies and regulations to the general public. Must be able to effectively deal with angry or verbally abusive individuals who are dissatisfied with FWP policies and actions. Ability to use tact, courtesy, poise, alertness and good judgment in public contacts. Must possess a working knowledge, including site location and available recreational opportunities for public recreational sites in the surrounding area. Must possess a valid drivers license.Entrance Station Technician:Positions are available at Big Arm (one full-time position) and Wayfarers (two part-time positions). Positions begin mid-May and end early-September. Entrance Station Technicians work eight-hour shifts from 10 AM to 6:30 PM, with a 30-minute lunch break. The full-time position at the Big Arm Unit will work Friday thru Tuesday. The part-time positions at Wayfarers will be either Friday thru Saturday or Sunday thru Tuesday. Must be able to stand for longer periods of time and occasionally lift up to 30 lbs. The majority of work is performed in a small building; however, interaction with members of the public occur through an open window or by standing outside the building. The position may require some travel outside the park property primarily for training purposes. The incumbent will be required to work weekends and holidays. This position requires an effective working knowledge of a wide variety of skills, including good customer service skills, problem solving, accounting, computer operation using specialized reservation program software, and first aid / CPR / AED.CPR/AED and First Aid by date of employment is highly preferred. Must be able to follow written and verbal instructions. Must organize tasks efficiently, establish positive working relationships with co-workers and management, work well with the public, and be able to communicate effectively. Must have the ability to understand and effectively explain Park, Parks Division, and Department policies and regulations to the general public. Must be able to effectively deal with angry or verbally abusive individuals who are dissatisfied with FWP policies and actions. Ability to use tact, courtesy, poise, alertness and good judgment in public contacts. Must possess a working knowledge, including site location and available recreational opportunities for public recreational sites in the surrounding area.Job Duties:Park TechnicianThis position is responsible for the customer service, grounds keeping, cleaning of park facilities, fee collection, and campground reservation system operations. Performs grounds maintenance activities to providesafe and visually pleasing landscape, to includemowing, trimming,irrigation and general care of park grounds. Removes, transports andproperly disposes of trash and debris from campsites, buildings and park grounds. Inspect and clean toiletfacilities multiple times perday. Performs recreation fee collection and campground reservation system operations. Closes and balances cash drawer daily when entrance station not staffed by another staff member. Contact visitors to provide park and tourist information, fee payment procedures, and encourage positive use of parkfacilities following guidelines defined in MontanaState Parks "Seasonal Employee Handbook." Conduct periodic campground rounds. Staffs entrance station when assigned. Provide good customer service to include answering questions and providing information on park rules and regulations to visitors. Provide emergency assistance and/or medical aid to level of training. Monitor and assist with traffic control and parking on high use days. Works effectively as part of a team with other staff, volunteers, and park rangers.Entrance Station TechnicianThis position is responsible for the customer service via in-person and via the phone, cleanliness of entrance station and the surrounding area, fee collection, and campground reservation system operations. Maintains the exterior ofthe entrance station and adjacent area to ensure it is safe and visually pleasing, including litter pick-up, maintaining flower planters and hand pulling weedsas needed. Maintains a clean and organized entrance station.Performs recreation fee collection and campground reservation system operations. Closes and balances cash drawer daily. Creates a bank deposit twice per week (does not transport money). Contact visitors to provide park and tourist information, fee payment procedures, and encourage positive use of parkfacilities following guidelines defined in MontanaState Parks "Seasonal Employee Handbook." Provide good customer service to include answering questions and providing information on park rules and regulations to visitors. Provide emergency assistance and/or medical aid to level of training. Monitor and assist with traffic on in-bound lane on busy days when traffic is limited in the park. Works effectively as part of a team with other staff, volunteers, and park rangers.Knowledge, Skills and Abilities:This position requires an effective working knowledge of basic administrative skills including, but not limited to, word processing, business communications, electronic and manual filing, and spreadsheet and database program utilization, electronic cash register operation, first-aid / CPR / AED, and basic park maintenance functions. Must be proficient in the use of grammar, spelling and punctuation and sentence structure. Must have excellent organizational skills and be able to communicate effectively orally and in writing. Ability to develop, use and maintain directories, personnel lists, and other park or tourism related guides and reference materials. Must have knowledge of bookkeeping and record keeping. Must be able to follow written and verbal instructions. Must develop a working knowledge, including site location and available recreational opportunities for public recreational sites in the regions jurisdiction. These include wildlife management areas, fishing access sites, state parks, forested lands, and major waterways. Must be able to establish positive working relationships with co-workers and the public. Must be able to effectively deal with angry individuals who are dissatisfied with Montana State Park policies and actions. Ability to understand and effectively explain Park, Parks Division and Department policies and regulations to the general public. Ability to use tact, courtesy, poise, alertness and good judgment in public contacts.Minimum Qualifications:Graduation from high school or equivalent education. One year of college or vocational training experience in a park and recreation management, interpretive visitor center, park maintenance or closely related setting is preferred; OR an equivalent combination of education and experience. (required at time of application): General knowledge of methods, materials and procedures used in building and grounds maintenance; basic customer service; safe work habits. Ability to: coordinate and participate in grounds and facility maintenance projects; assist with the enforcement of rules and regulations and State laws; perform custodial services in offices, restrooms, visitor centers, picnic areas and other assigned park areas; collect fees and make change; sell merchandise and account for monies collected; read, understand and explain rules and regulations; maintain records and prepare reports; and assist visitors in emergency situations. Daily interaction with park visitors requires effective communication and public relations skills.Job:Building/Grounds MaintenanceTitle:Park Technician & Entrance Station TechnicianLocation:KalispellRequisition ID:21140179Other Locations:Columbia Falls, Whitefish

Keywords: State of Montana, Coeur d'Alene , Park Technician & Entrance Station Technician, Other , Kalispell, Idaho

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