The Dobbs Truck Group is a growth company that successfully
expands our operations and customer base through a high-quality
team of employees.
Dobbs Truck Group operates 23 commercial truck dealerships
through two operating companies Dobbs Peterbilt and Western Truck
Center. These dealerships represent some of the best commercial
truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino
and include locations in Arkansas, California, Louisiana,
Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical,
dental, vision, long-term disability, life insurance, and 401(k),
as well as paid vacation and sick leave. Our Company is looking for
long-term employees that we can invest in and grow with as we
pursue our mission of being the premier commercial truck dealer
I. General Job Description
This position will be responsible for the assigned Lease
Division administration functions to help achieve planned sales,
service, and expense control objectives, while adhering to the
companys established procedures for business conduct, safety, and
personnel administration. This position works with the team,
supporting all administrative functions for day-to-day operations.
As a team, the focus will be on enhancing operating efficiencies,
improving customer satisfaction, and attaining established
The duties listed below are intended only as illustrations of
the various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related, or a logical assignment
to the position.
Manage and ensure that all aspects of insurance requirements are
met to maintain top tier rates and compliance with all insurance
Maintain current insurance approvals for all lease units, sales
department demo units, and rental units by obtaining and submitting
current insurance certificates prior to units going into
Review and send changes and updates regarding the Vehicle
Identification Control Log (Vidlog) with Paccar by the Paccar
deadline on the 10th of every month. Changes may include the
o Add new vehicles to fleet (PLC financed).
o Remove units no longer in franchise's PacLease fleet (remove
from PL insurance program).
o Units changing from lease to rental or from rental to
o Establish the proper size and configuration of the rental
fleet, including aging of the fleet.
Analyze the Paccar generated Coverage Compliance Report and
provide to Paccar by the end of the month the necessary correct
items to bring the Compliance Report above top tier status.
Make sure that Paccar receives an properly filled out accident
report in the case of a customer accident.
Fuel Taxes, IFTA, and IRP Reporting Compliance
Thoroughly understand and comply with all requirements involving
the proper reporting of Fuel Taxes, IFTA and IRP Reporting
Compliance ensuring that the companys audit risk regarding missing
mileage documentation or fuel tax compliance is less than 50,000
miles at any given time.
Work with customers and the companys team members to obtain
proper and complete driver trip records and fuel documentation
within the proper designated timeframe.
Send DTRs, fuel statements, and all necessary documentation to
Paccar after ensuring mileage continuity, accuracy and
Maintain physical files containing copies of DTRs to have in the
event of an audit for the required time.
Re-bill customers promptly for under reported fuel or missing
miles and insure that revenue generated is coded to a balance sheet
account to offset audit risk.
Set up invoicing for new units utilizing the New Unit Billing
Set-Up Sheet that adjusts initial invoicing based on treasury rate
adjustments from the time units are ordered until the unit goes
Produce timely and accurate lease, rental, and miscellaneous
invoices (licensing rebill, washing, fuel, citations, fuel taxes,
etc.) within the mandated timeframes.
Work with Service Managers and Service Coordinators to
continually improve billing efficiencies
Obtain and report monthly mileages from customers for lease
Generate rental invoices on a weekly basis.
Research and resolve any customer invoice or service issue in a
timely and professional manner
Licensing, permitting, other regulatory
Obtain initial licensing and titles on new lease and rental
vehicles, including IRP licensing.
Maintain system for ensuring registration renewals are processed
Ensure that plates and registrations are delivered to
Maintain Motor Carrier Permit, Unified Carrier Registration,
BIT, and IFTA accounts current and favorable.
Oversee, review, and accurately complete form 2290s for Federal
Highway Use Tax to stay compliant.
Maintain DOT account, providing the necessary documentation and
Order new FSL and Rental units upon receiving approval from the
Director of PacLease.
Forward all factory notifications to the sales team. This
includes pre-bills, change orders, etc.
Manage customer over and under-mileage status on an annual
basis. Communicating all non-compliant units to management and
invoice customers as directed.
Manage all customer and vehicle files. Maintain current master
fleet list (additions, deletions).
Manage customer wash obligations, cross-reference with Schedule
A requirements and re-bill.
Process customer citations (communicate with customers, pay
Order forms and supplies as needed, open and separate department
II. Minimum Job Qualifications
High school graduate, GED, or 1 year of work experience.
III. Desired Job Qualifications
Strong administrative or accounting background.
Intermediate to advanced knowledge off Microsoft Excel, Word,
Strong organization and communication skills.
Proven experience in customer service.
IV. Mental Capability Requirements
Comprehension: Ability to understand complex problems,
collaborate, and explore alternative solutions.
Organization: Ability to organize and prioritize work schedule
on short-term basis (more than 1 month).
Reasoning & Decision Making: Ability to make decisions with
moderate impact on immediate work unit.
Communication: Ability to express or exchange ideas by means of
the spoken word, communicating orally with others accurately,
loudly, and quickly.
Mathematics: Ability to compute, analyze, and interpret
numerical data for reporting purposes.
V. Physical Demands and Work Environment
The physical demands and work environment characteristics
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
occasionally required to stand, walk, sit, reach with hands and
arms, climb stairs, balance, stoop, kneel, and talk or hear. The
employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception,
and the ability to adjust focus.
While performing the duties of this job, the employee is not
exposed to weather conditions. The noise level in the work
environment is usually moderate.
VI. Common Expectations of Performance for all Employees
The following includes common expectations for all employees of
the Company. The evaluation of job performance will be based on
these common expectations as well as the position-specific
responsibilities described above.
Communications, Teamwork, and Feedback to Others
Contribute to a work environment that is based on trust and
Have discussions on a regular basis with their manager to
discuss opportunities to best achieve individual performance
objectives and departmental goals.
Suggest ways to improve the efficiency of conducting their job
Promote continuous improvement and change to support company
Mentor others unselfishly.
Give credit where its due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Companys Employee Conduct Policy.
Support management decisions toward meeting company goals.
Be open and receptive to new ideas, regardless of their
Make prudent decisions, which are based on the best interest of
the Company and its long-term future.
We are an Equal Opportunity Employer Dobbs Truck Group operates
23 commercial truck dealerships through two operating companies
Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity
employers that values a broad diversity of talent, knowledge,
experience, and expertise. We foster a culture of inclusion that
drives employee engagement to deliver superior performance to the
communities we serve. Dobbs Peterbilt and Western Truck Parts do
not discriminate in hiring or employment on the basis of race,
color, religious creed, national origin, sex, ancestry, pregnancy,
genetic information, gender identity, sexual orientation, or
marital status; or on the basis of age against persons whose age is
40 and over, or on the basis of physical or mental disability; or
to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage
minorities, women, individuals with disabilities, and veterans to
join our team.