Do you thrive in a high-volume, fast-paced environment? Do you
enjoy the challenge of a role where no two days are alike? We are
looking for positive, high-energy, passionate customer service
professionals. Qualities like these cannot be taught, but they can
be sharpened, strengthened and appropriately compensated when you
join Liberty Mutual Insurance as an Auto Claims Representative. As
a licensed claims adjuster, you will be fulfilling the promise we
made to our customers when they purchased their policy, by working
with those who have been in an auto accident and need our help. In
this role, you will guide our insureds and claimants through the
auto claims process from start to finish. There are many moving
pieces you will manage. You need to have strong analytical,
organizational and multi-tasking skills, be a time management
expert, be creative, love problem solving and helping others. Your
job is speaking to and engaging customers who have just been in an
accident and need your help, this is where the passion for service
comes into play. We strive to treat our customers as we would want
to be treated!
This role is a steppingstone into your claims career. With ample
growth opportunities, you are in-charge of your future.
Bring your unique talents to our Fortune 100 company and receive
paid training and licensing. Prior claims or insurance experience
is not required!
- An Empathetic Service Professional: When a claim is received,
you skillfully use your customer centricity skills to confidently
assure our customers that you are there to guide them through the
- A Front Lines Liaison: You rise to the role of representing the
Liberty brand, you believe in delivering on our promise.
- A Reliable Teammate: Whether you work at the office or from
home, you adapt well to different environments, schedules and the
varying needs of our customers.
- A Problem Solver: Integrity is in your nature and critical
thinking is part of your decision-making process. That means you
sincerely care that customers get exactly what they paid for and
need to embrace today and confidently pursue tomorrow.
- An engaging, outgoing personality and passion for helping
- Excellent oral, written, analytical, decision-making and
- Strong typing and multi-tasking capabilities in a structured
paperless work environment
- Requires strong working knowledge and ability to utilize
multiple systems to handle/process claims.
- General understanding of overall claim operations and key
- College degree preferred, and/or 1-3 years of related customer
service experience or applicable insurance knowledge
At Liberty Mutual, our purpose is to help people embrace today
and confidently pursue tomorrow. That's why we provide an
environment focused on openness, inclusion, trust and respect.
Here, you'll discover our expansive range of roles, and a workplace
where we aim to help turn your passion into a rewarding
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work US for the past several years. We were
also selected as one of the "100 Best Places to Work in IT" onIDG's
Insider Pro and Computerworld's 2020 list. For many years running,
we have been named by Forbes as one of America's Best Employers for
Women and one of America's Best Employers for New Graduates-as well
as one of America's Best Employers for Diversity. To learn more
about our commitment to diversity and inclusion please visit:
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran's status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law.