Teller
Company: Glacier Bank
Location: Columbia Falls
Posted on: June 20, 2022
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Job Description:
About the Role:
Come join an amazing team that finds satisfaction in serving our
customers and community! Our full benefits package includes health
benefits, tuition reimbursement, generous PTO, paid holidays,
wellness program and incentives, referral and incentive programs
and retirement profit sharing. Other perks of working for Glacier
Bank are: Employee Appreciation Week, Business Casual Fridays,
Saturday Differential, Holiday Luncheons, and grocery gift
certificates. Do you need more reason to start your career at
Glacier Bank? Well, we have banker's hours, multiple career paths,
job progressions and training programs, friendly mangers and staff,
and we're deeply rooted in our community. -Starting Wage:
$16.00/hr. Location: 822 Nucleus Ave, Columbia Falls, Montana.
-Come join an amazing team that finds satisfaction in serving our
customers and community! -This Teller position will greet customers
with a smile, assess and fill their needs in a professional manner.
- This person must have the ability to communicate effectively
while working quickly and with accuracy. - -Employee will have
extensive contact with -customers, vendors, the general public, and
bank -staff and will interact in a professional and courteous
manner, and conduct him/herself in such relationships in a manner
that will enhance the overall efficiency and image of the bank.
-Essential FunctionsProcesses Deposits, Withdrawals, Cashes Checks
(Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash
Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice
of Credit/Debits, Canadian Exchanges, telephone transfers, Print
Statements and cashes Savings BondsProperly fills out Fraud &
Non-Fraud Debit Card Disputes and ATM DisputesSuccessfully uses
Haberfeld brochure to select the right account type for
customersKnows how to use and clean branch capture machineKnows how
to use currency counter, coin counter, MICR printer (to print
counter checks), Teller Cash Dispenser, and Teller Cash Recycler
(if applicable)Knows how to use and find information in Silverlake,
Vertex, NetTeller, and PassportKnows where all logs can be found in
the branch and what each log is used forKnows and understands
Regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSAKnowledge of
the Personal and Business Account Types, Online Banking, Bill Pay
and Mobile Check DepositKnows proper process and what is needed to
let a customer into a Safe Deposit BoxAcknowledges customers right
away and demonstrates appropriate conversation while helping
customers, while helping customers on the phone, and in the
presence of customers (teller line conversations)Demonstrates
proper cash handling skills and keeps cash drawer and teller work
neat and organized Knows and maintains cash drawer
limitDemonstrates and understands importance of clean desk policy,
customer confidentiality, and locking workstationKnows when dual
control is necessary and demonstrates dual control appropriately
from start to finishKnows the proper process for working with a
dormant/escheat accountKnows how to properly ID/Verify
customersReads Account and Customer Alert Messages every time and
understands the importance of doing so.Additional
ResponsibilitiesService Quality - embrace service pledge and
provide extraordinary and consistent service to all internal and
external customers. Listens to and asks about customers
needs.Participates in required training, staff meetings, and lobby
displays.Participate in Community Service and Bank-sponsored
activities that serve and support the mission and values of Glacier
Bank.Provide superior internal and external customer service: must
demonstrate self-governance, courtesy and respect toward external
customers as well as internal customers (all organization
personnel). Complete required bank training courses within assigned
time frame(s).Must comply with all company policies and procedures
and all applicable laws and regulations, including but not limited
to, the Bank Secrecy Act, the Patriot Act, and the Office of
Foreign Assets Control. - Must complete the assigned online
training courses and achieve a passing score by due date.Represent
Glacier Bank in a professional manner which includes a professional
image, confidentiality, a positive "can-do" attitude, good
attendance, punctuality, flexibility and adaptability in meeting
bank and customer needs. - Keep work area tidy and maintain
customer privacy.Additional duties as requested or assigned. -
About You:
Required QualificationsHigh degree of attention to detail as well
as excellent organizational skill(s) to perform in a fast-paced
environment.Must have ability to prioritize and organize heavy
workload(s) and demonstrate effective time management skill(s).Must
have the ability to work in a professional manner and consistently
demonstrate courtesy, customer service, and tact in a
fast-paced/deadlines-oriented environment.Ability to work quickly
and accurately: perform effectively under pressure; meeting
multiple and sometimes competing deadlines and make decisions based
on regulation(s), company policy(s), knowledge and
experience.Ability to work both independently and in a team
environment.Ability to understand and follow complex written and
oral instructions.Ability to communicate effectively verbally and
in writing.Basic computer skill with working knowledge of word
processing, spreadsheets, ten-key, and general computer
applications.Working knowledge of standard office equipment.High
school diploma or equivalent. -Preferred QualificationsA moderate
level of banking knowledge desired. -Work EnvironmentMust be able
to routinely perform work indoors in climate-controlled shared work
area with moderate noise level. -Must be capable of occasional
travel (less than 10 days per year) by automobile (as driver and
passenger), commercial airlines, rental vehicles and public
transportation and be able to lodge in public facilities. -Physical
DemandsThe physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. -While performing the duties of this job, the
employee is often required to: sit; use hands in repetitive motions
to finger, grasp, handle or feel; and talk or hear. The employee is
occasionally required to: stand; walk; and lift or reach with hands
and arms. -The employee may also be required to: climb, balance,
stoop, kneel, crouch, crawl, push, and pull. -Must be able to
operate routine office equipment including computer terminals and
keyboards, telephones, copiers, facsimiles, and calculators. Must
be able to routinely perform work on computer for an average of 6-8
hours per day, when necessary. Must be able to work extended hours
or travel off site whenever required or requested by management.
Must be capable of regular, reliable and timely attendance. Must be
capable of climbing / descending stairs in an emergency
situation.Specific lifting abilities required by this job include:
-Medium work. Exerting up to 50 pounds of force occasionally,
and/or up to 25 pounds of force frequently, and/or up to 10 pounds
of force constantly to move objects.Specific vision abilities
required by this job include: The worker is required to have close
visual acuity to perform an activity such as: preparing and
analyzing data and figures; transcribing; viewing a computer
terminal; extensive reading; visual inspection involving small
defects, small parts, and/or operation/inspection of machines
and/or using measurement devices at distances close to the
eyes.
What We Offer:
COMPENSATION & BENEFITS: -Salary is dependent upon relevant
experience. We offer an extensive benefits package that includes,
but is not limited to, flexible health coverage options:
medical/dental/vision (partially employer paid with competitive
premiums), health rewards program, possible employer contribution
to a Health Savings Account, Employee Assistance Program (EAP);
life insurance; 401K retirement plan with immediate vesting (up to
3% employer match, 3% automatic employer contribution, and profit
sharing); discounted banking products and services; paid
vacation/sick days, and paid holidays. -COMPANY OVERVIEW: -At
Glacier Bancorp, our employees are our most valuable asset. We seek
qualified individuals who enjoy people, are innovative and eager to
learn. We are dedicated to providing opportunities for personal
advancement and professional growth by investing in the tools and
training needed to build a personalized career path for you.
-Glacier Bancorp, Inc. is a regional bank holding company
headquartered in Kalispell, Montana with assets greater than $12
billion, operating in numerous community bank divisions across -8
states (Montana, Idaho, Utah, Washington, Wyoming, Colorado,
Arizona and Nevada). We pursue a community banking philosophy,
emphasizing personalized service combined with the full resources
of a large banking organization. Over the years, Glacier Bancorp
has received numerous awards for stability and soundness, and has
repeatedly ranked among the top 10% in the nation for financial
strength.We are an Equal Opportunity Employer and qualified
applicants or employees will receive consideration for employment
without regard to race, color, religion, national origin, sex
(including pregnancy), sexual orientation, gender identity, mental
or physical disability, age, genetic information, protected veteran
status, or any other category protected by applicable federal,
state or local laws.Glacier Bancorp, Inc. does not sponsor
applicants for work visas. All applicants must be legally
authorized to work in the US. -No Recruiters or unsolicited agency
referrals please.
Keywords: Glacier Bank, Coeur d'Alene , Teller, Other , Columbia Falls, Idaho
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