Credit Balances Specialist PSJH *Telecommute*

Company: Providence Health & Services
Location: Liberty Lake
Posted on: August 5, 2022

Job Description:

Description Credit Balances Resolution Specialist PSJH - Automation Credits Refunds at Revenue Cycle Business Services - Remote within our footprint states: AK, CA, MT, OR, TX and/or WA. The Credit Balance Specialist is responsible for effectively managing credit balance workloads and responds, resolves, and follows up on external and internal inquires in a timely manner. This positions maintains consistent productivity and quality of work in a challenging, fast paced and rapidly changing environment. Responsibilties:

• Timely and accurately resolves credit balances.
• Process internal and external refund requests.
• Identify trends and escalate where appropriate.
• Maintain accurate, clear, concise and complete account notes and other relevant information.
• Closely adhere to set schedules and handle time standards. Promote PSJH as a premier service organization by treating customers with compassion and respect.
• Maintain confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA.
• Comply with all applicable Federal, State, and local laws, regulations, and requirements as well as PSJH policies and procedures in all aspects of job performance.
• Respond to requests for information and resolve accounting discrepancies.
• Resolves unidentified payments through research.
• Ensure all computer system entries are completed accurately and timely.
• Completes annual mandatory education review and competency programs. Required qualifications:
  • 1 year experiece in Healthcare, revenue cycle or finance.
  • A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment. Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: 102177 Company: Providence Jobs Job Category: Accounting Job Function: Finance Schedule: Full time Shift: Day Career Track: Admin Support Department: 4001 SS RC CREDITS REFUNDS Address: WA Liberty Lake 24001 E Mission Ave Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Providence Health & Services, Coeur d'Alene , Credit Balances Specialist PSJH *Telecommute*, Other , Liberty Lake, Idaho