Shift Leader

Company: Emerald City Pizza
Location: Post Falls
Posted on: November 25, 2022

Job Description:

*Shift Leader**PRIMARY RESPONSIBILITIES** Direct the activities of the restaurant team on assigned shifts and as requested by the RGM* Address and resolve customer concerns* Continuously train team members in proper procedures and policies* Coach and counsel team members as needed; inform RGM of these discussions* Ensure restaurant cleanliness and sanitation* Supervise all operations on assigned shifts to ensure the highest product quality and accuracy* Perform opening procedures, including but not limited to preparation of dough, make table, and ingredients* Perform closing procedures, including but not limited to cleaning, washing dishes, mopping, and vacuuming floors* Support team members as needed in helping customers, cooking, cutting, and serving* Count, secure, and record cash on hand at required times during a shift* Ensure compliance with Company policies and procedures, as well as all local, State, and Federal laws* Ensure Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, and Speed of Service (C.H.A.M.P.S.)* Rewards, recognizes, and motivates team members* Communicates assignments effectively and respectfully* Contribute to a positive team environment through attitude and example* Assist in performing necessary administrative duties, such as scheduling, preparing and transporting deposits, reviewing product and financial projections, counting inventory levelsSECONDARY RESPONSIBILITIES INCLUDE:* Answer telephones, take orders, and operate cash register* Take deposits to the bank* Put away products and supplies received* Ensures proper stock rotation* Assist the RGM in recruitment and selection of qualified team members* Assist RGM in completing daily paperwork* Assist in keeping food and labor costs within the required guidelines, with guidance of the RGM* Perform any needed task to assist in the operation of the restaurant, as assigned by the manager on dutyPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.*SUPERVISION*Works under the supervision of the Restaurant General Manager. Does not have direct reports.*QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS** Must be at least 18 years of age* High school diploma or GED preferred* Valid food handler's card (where required by law)* Completed Pizza Hut's online Shift Leader training program and attended the Shift LEAD classes* Passed a criminal background check* Valid driver's license and good driving record preferred*PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES** Ability to follow and execute directions as determined by supervisor* Attention to detail* Organization skills* Ability to understand written and oral instructions* Ability to communicate effectively* Ability to work well as a member of a team* Customer service skills* Ability to meet deadlines* Able to operate a cash register and make proper change* Basic math skills, including addition, subtraction, multiplication, and divisionJob Types: Part-time, Full-timePay: $15.50 - $17.00 per hourBenefits:* 401(k)* 401(k) matching* Employee discount* Flexible schedule* Paid trainingExperience level:* Under 1 yearRestaurant type:* Quick service & fast food restaurantShift:* Day shift* Evening shift* Morning shift* Night shiftWeekly day range:* Weekend availabilityWork Location: One location

Keywords: Emerald City Pizza, Coeur d'Alene , Shift Leader, Other , Post Falls, Idaho