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Sales/Shipping Associate

Company: Custom Shop Inc
Location: Hamilton
Posted on: November 22, 2022

Job Description:


Custom Shop is looking for a SALES/SHIPPING ASSOCIATE to join our team. We are home to the Outdoor Channels _"Gunfather Restorations"_ television series which is returning in the fall of 2022. The Sales Associate opportunities are varied in scope and skills. The ideal candidate will be computer savvy and have a keen eye for detail.

This position works in complete integration with the current team at Custom Shop Inc, and while independent in many ways, good communication skills and teamwork is a requirement. Handling customer complaints/issues is an important part of the position and requires a level of empathy and tact. This position will require constant updating of knowledge related to company procedures, products, services, and policies. Understanding of data confidentiality principles is compulsory.


* Follow-up and respond to answering machine messages
* Front line greeting of customers through phone engagement, responding to questions, redirecting contact when needed, improving engagement with customer sales, and providing outstanding customer service
* Managing over the phone sales, financial transactions, and type in data provided directly from customers for printouts to bookkeeper
* Directing customers to website for increasing merchandise exposure
* Cross-selling products to increase purchase amounts
* Create and work on spreadsheets with large numbers of figures without mistakes
* Verify data by comparing it to source documents
* Update existing data on all computer platforms
* Retrieve data from the database or electronic files as requested
* Assist with daily shipping of products
* Assist with shop inventory
* Assist Custom Shop Team with product preparation for sales, packaging, and shipment
* Assist with maintaining shop presentation through organizing and cleaning
* - Maintain professional appearance and good personal hygiene


* An Associates degree or high school diploma.
* Prior work experience in retail sales a bonus
* Demonstratable experience working with the public
* A professional manner and appearance
* Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
* Highly proficient with computer skills and willing to learn new programs
* Working knowledge of office equipment and computer hardware and peripheral devices
* Basic understanding of databases
* Excellent communications skills are requirement
* Great time management skills and multi-tasking
* A good team player
* Ability to be adaptable to an ever changing environment, sometimes within time constraints, sometimes with monotonous tasks, with an willingness to perform the varied tasks requested by Custom Shop Team members
* Flexibility with regards to position growth and potential
* The ability to stand and walk for extended periods of time

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

* 8 hour shift
* Day shift
* Monday to Friday

COVID-19 considerations:
At the Custom Shop we practice safe distances in the work space at all times. Masks are not required but provided if need be. Thorough sanitation completed weekly.

Ability to commute/relocate:
* Hamilton, MT 59840: Reliably commute or planning to relocate before starting work (Required)

* High school or equivalent (Required)

* Computer literacy: 1 year (Required)
* Sales or Retail: 1 year (Preferred)

* English (Preferred)

Work Location: One location%58047475%

Keywords: Custom Shop Inc, Coeur d'Alene , Sales/Shipping Associate, Professions , Hamilton, Idaho

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