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Sales Operations Specialist

Location: Whitefish
Posted on: February 20, 2021

Job Description:

As a Sales Operations Specialist, you will provide support to sales representatives, customers, and prospects to help the entire sales process be as effective and efficient as possible.Our ideal candidate is an experienced professional with strong proficiency in Customer Relationship Management (CRM) software and knowledge of sales and customer service best practices. You understand our products and pricing structure and can apply this knowledge to assure accurate quoting and processing of orders; maintain accurate CRM and accounting system records; prepare accurate reports for management; and provide great customer service. You perform well in a fast growing, small team environment and have excellent people skills.Responsibilities* Maintain accurate information in CRM and accounting systems* Assist customers with orders, renewals, and contract and procurement processes* Assist sales representatives with all aspects of the prospecting, sales, quoting, and transaction process* Provide data and generate reports for the sales team and executive management* Provide troubleshooting assistance for customer orders, account status, and related problems* Route inbound sales prospects appropriately and answer basic product pricing questions* Review pending orders and specific customers requests to ensure excellent customer service and customer experienceRequirements* High school diploma. Bachelor's degree in Business, Accounting, Marketing or a related field, or equivalent work experience, is preferred* Proficient in CRM and accounting software, data analysis, and related processes, and key productivity applications such as HubSpot, QuickBooks Online, and Microsoft Office* Strong communication and interpersonal skills, and dedication to customer satisfaction* Excellent time management and organizational skills and the ability to multitask and prioritize* Ability to interpret sales metrics and perform accurate and efficient data entry, with strong attention to detailAs this position is partially remote, candidates must have access to high speed Internet and a suitable desktop computer work environment.Benefits* Competitive salary and opportunities for career growth* Comprehensive medical, dental, and vision coverage* 401k retirement plan with employer contribution matching* Generous vacation policy* Employee Stock Option Plan* Flexible work location and hours (hybrid remote work and in-person)

Keywords:, Coeur d'Alene , Sales Operations Specialist, Sales , Whitefish, Idaho

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