Sales Operations Specialist
Company: Turbo.net
Location: Whitefish
Posted on: February 20, 2021
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Job Description:
As a Sales Operations Specialist, you will provide support to
sales representatives, customers, and prospects to help the entire
sales process be as effective and efficient as possible.Our ideal
candidate is an experienced professional with strong proficiency in
Customer Relationship Management (CRM) software and knowledge of
sales and customer service best practices. You understand our
products and pricing structure and can apply this knowledge to
assure accurate quoting and processing of orders; maintain accurate
CRM and accounting system records; prepare accurate reports for
management; and provide great customer service. You perform well in
a fast growing, small team environment and have excellent people
skills.Responsibilities* Maintain accurate information in CRM and
accounting systems* Assist customers with orders, renewals, and
contract and procurement processes* Assist sales representatives
with all aspects of the prospecting, sales, quoting, and
transaction process* Provide data and generate reports for the
sales team and executive management* Provide troubleshooting
assistance for customer orders, account status, and related
problems* Route inbound sales prospects appropriately and answer
basic product pricing questions* Review pending orders and specific
customers requests to ensure excellent customer service and
customer experienceRequirements* High school diploma. Bachelor's
degree in Business, Accounting, Marketing or a related field, or
equivalent work experience, is preferred* Proficient in CRM and
accounting software, data analysis, and related processes, and key
productivity applications such as HubSpot, QuickBooks Online, and
Microsoft Office* Strong communication and interpersonal skills,
and dedication to customer satisfaction* Excellent time management
and organizational skills and the ability to multitask and
prioritize* Ability to interpret sales metrics and perform accurate
and efficient data entry, with strong attention to detailAs this
position is partially remote, candidates must have access to high
speed Internet and a suitable desktop computer work
environment.Benefits* Competitive salary and opportunities for
career growth* Comprehensive medical, dental, and vision coverage*
401k retirement plan with employer contribution matching* Generous
vacation policy* Employee Stock Option Plan* Flexible work location
and hours (hybrid remote work and in-person)
Keywords: Turbo.net, Coeur d'Alene , Sales Operations Specialist, Sales , Whitefish, Idaho
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