Community Engagement Associate
Location: Spokane
Posted on: June 23, 2025
|
|
|
Job Description:
Are you a customer-oriented professional with a knack for sales?
Do you thrive in a fast-paced environment where you can combine
your excellent customer service skills with your sales expertise?
Join our team as a Community Outreach Representative, where you'll
have the opportunity to engage with customers, provide outstanding
service, and contribute to our sales success. Community Engagement
Associate Responsibilities : Serve as the first point of contact
for our customers, delivering exceptional service and customer
support. Assist customers with inquiries, product information,
order processing, and issue resolution, ensuring a seamless and
positive customer experience. Identify and seize upselling and
cross-selling opportunities to promote additional products or
services to customers. Build rapport and maintain relationships
with customers, understanding their needs, customer preferences,
and purchase history to offer personalized recommendations.
Collaborate with the sales team to meet or exceed sales targets,
actively participating in sales initiatives and promotions.
Maintain a comprehensive knowledge of our products, features, and
benefits to effectively communicate with customers and close sales.
Process sales orders and manage customer accounts, ensuring
accuracy and timely follow-up. Stay updated on industry trends,
competitor offerings, and market dynamics to provide insights and
contribute to sales strategies. Document customer interactions and
transactions accurately in our CRM system, maintaining thorough and
up-to-date customer sales records. Collaborate with
cross-functional teams to resolve customer issues and ensure
customer satisfaction.
Keywords: , Coeur d'Alene , Community Engagement Associate, Sales , Spokane, Idaho
